Frequently Asked Questions
Click on a question to reveal the answer.
Q: What kind of company is Knowing Point®?
A: We are a team of partners with experience and expertise in organization effectiveness. We are totally committed to delivering on the promise of measurable results through consulting,
training and coaching. Our partnership team is organized to deliver
the resources necessary for you to
succeed in driving revenue and profitability.
Q: How does Knowing Point® drive performance and results?
A: The old fashion way - smart & hard work. On a granular level we energize and align
individuals to work together toward common goals. We help create
peak performing teams. Our approach to seeking a future
possibilities shifts the focus from individual needs to a
commitment to mutually agreed upon objectives. Professional facilitators, trainers,
executive coaches and management consultants add objectivity, confidentiality,
and a broader perspective to the process.
Q: What are Quantum Results?
A: Most people associate the word ‘quantum’ with
‘leap.’ A quantum leap is a highly significant change or step,
especially in method, information, or knowledge. On a deeper level,
this is what a Knowing Point® partnership creates – massive, rapid
progress in knowledge, the way business is done and most
importantly, in driving revenue and profit.
"Quantum Results" refers to outcomes
that can be counted or measured. Traditionally, corporate training
has been thought
of as something that can’t be measured – so-called “intangibles.” On
the most basic level, Quantum Results means Measurable Results.
At Knowing Point®, we not only support change/learning, we measure
change/learning.
To go one step further, we measure the business impact that learning
has, both on the individual and on the organization.
Q: How can Knowing Point® make claims about ROI
(Return on Investment) and measurable results?
A: We have created many
highly sophisticated measurement systems for benchmarking and
tracking performance. For example, our Learning
Measurement Systems track progress in individual teaming skills
and abilities, learning and performance. Our Return on
Investment tracking systems
that
are integrated with all of our work ensure that your investment
produces measurable returns. In short, we demand results. Our
clients have
come to expect results based on past success.
Q: Why should we choose Knowing Point®?
A: We have many, many decades of proven experience
in improving human performance in the workplace.
Our partners are global-class in designing processes for
visioning, strategic planning and learning with the talent, experience
and flexibility
to customize our team training, consulting, and coaching approaches
to fit the unique needs of your challenge.
Our ability to collaborate
and build capacity to improve organizational outcomes is well
demonstrated.
Our multi-faceted approach to business
development in the 21st century is unique, visionary and results-driven.
We love a challenge, yet will not represent ourselves
in a way that leads our clients to believe that we can do something
that
we cannot.
We have both the integrity to communicate when a project is not
within our scope of practice and the vision and skill to know where
we can
have tremendous impact and drive results.
We are passionate about
achieving breakthroughs in performance at all levels of an organization.
We are completely willing to
base our success on your success – we
stand behind and guarantee our work, 100%.
We care about those
with whom we choose to work and foster long-term partnerships based
on trust and performance. In return, clients
large and small have awarded us with challenging work and repeat
business.
Q: So what does Knowing Point® actually 'do'?
A: We
always begin our work the same way. We listen to our clients – when
they have something to say and when we ask questions. The better
we come to understand your needs, the better we can determine how
and to what extent we can provide solutions for you. We then co-create
and implement a strategy for delivering those solutions. While
the methods for driving results are broad in scope and highly flexible,
we have a bias for identifying metrics and establishing measures
of business results. These support the identification and implementation
of improvement strategies and systems.
Knowing Point serves as
your partner in business development and managing the challenges
of complex change, inevitable in today's
increasingly competitive business environment. We will help you
to proactively direct your future by becoming a creative force
in the change process.
Knowing Point helps organizations integrate business
strategies and systems at the same time as the management and professional
development
of its people. We assist you in assessing your needs, visioning
and strategic planning, goal identification and designing and implementing
the solutions to accomplish measurable, sustainable results.
We
do this by leveraging the common denominator that is the power
of every effort – people. Our efforts enhance and develop
your people’s capacity for success, both individually and
in peak performing teams.
Q: How are Knowing Point’s® services delivered?
A: We deliver services by any of the
following means, or combination of:
On-site services
• Assessment, data collection, training, seminars, presentations,
workshops, meeting facilitation, and coaching
• We are available for global high impact engagements
Remote
services
• Teleconferencing (with optional interactive web based support)
• Videoconferencing
• E-mail and traditional mail
Q: Can we afford to invest in Knowing Point’s® services?
A: The more appropriate question is “How much will we invest
in ourselves and our future?” Your willingness to invest
in strategies that will drive business results is paramount. With
systems
based on measurable results, your investment with Knowing Point
is an investment in your success.
Q: What is Knowing Point’s® fee structure?
A: Our fee structure and service is flexible and
can be custom-tailored to your budget. Our clients typically invest between $3,000
and $40,000 per month on business performance improvement
initiatives. Consulting contracts are easily tailored to corporate
budgets and needs. The investment for Knowing Point training
programs and seminars is typically between $250 and $3,450 per person, dependent on multiple variables.
It is our responsibility to provide you with global-class service
and results, regardless of the size of your investment.
Q: How long are Knowing Point’s® typical engagements?
A: As we do
not have a typical engagement, we have been contracted to provide
short-term engagements, such as key meeting facilitation
and project support, as well as long-term change management and
systems integration projects. We take pride in creating results-driven
long-term
business relationships with our clients, demonstrating high Return
on Investment,
and providing continual value-add service.
Q: Do we have a Knowing Point® professional or a team dedicated to us?
A: When you choose
to engage a Knowing Point Partner you are hiring an expert with
extensive resources available to support
you in the
growth of your organization. |