FAQ Knowing Point
Home How We Help Surveys Workshops About Us Contact
Next Level Planning Intensive
Performance Measures, Mindsets, and Methods Workshop
Quantum Results Bootcamp
Coaching the Workplace Within
Powerful Skills


 
Join the Growing Knowing Point Community!

Frequently Asked Questions
Click on a question to reveal the answer.

Q: What kind of company is Knowing Point®?

A: We are a team of partners with experience and expertise in organization effectiveness. We are totally committed to delivering on the promise of measurable results through consulting, training and coaching. Our partnership team is organized to deliver the resources necessary for you to succeed in driving revenue and profitability.

Q: How does Knowing Point® drive performance and results?

A: The old fashion way - smart & hard work. On a granular level we energize and align individuals to work together toward common goals. We help create peak performing teams. Our approach to seeking a future possibilities shifts the focus from individual needs to a commitment to mutually agreed upon objectives. Professional facilitators, trainers, executive coaches and management consultants add objectivity, confidentiality, and a broader perspective to the process.

Q: What are Quantum Results?

A: Most people associate the word ‘quantum’ with ‘leap.’ A quantum leap is a highly significant change or step, especially in method, information, or knowledge. On a deeper level, this is what a Knowing Point® partnership creates – massive, rapid progress in knowledge, the way business is done and most importantly, in driving revenue and profit.

"Quantum Results" refers to outcomes that can be counted or measured. Traditionally, corporate training has been thought of as something that can’t be measured – so-called “intangibles.” On the most basic level, Quantum Results means Measurable Results. At Knowing Point®, we not only support change/learning, we measure change/learning. To go one step further, we measure the business impact that learning has, both on the individual and on the organization.

Q: How can Knowing Point® make claims about ROI (Return on Investment) and measurable results?

A: We have created many highly sophisticated measurement systems for benchmarking and tracking performance. For example, our Learning Measurement Systems track progress in individual teaming skills and abilities, learning and performance. Our Return on Investment tracking systems that are integrated with all of our work ensure that your investment produces measurable returns. In short, we demand results. Our clients have come to expect results based on past success.

Q: Why should we choose Knowing Point®?

A: We have many, many decades of proven experience in improving human performance in the workplace.

Our partners are global-class in designing processes for visioning, strategic planning and learning with the talent, experience and flexibility to customize our team training, consulting, and coaching approaches to fit the unique needs of your challenge.

Our ability to collaborate and build capacity to improve organizational outcomes is well demonstrated.

Our multi-faceted approach to business development in the 21st century is unique, visionary and results-driven.

We love a challenge, yet will not represent ourselves in a way that leads our clients to believe that we can do something that we cannot. We have both the integrity to communicate when a project is not within our scope of practice and the vision and skill to know where we can have tremendous impact and drive results.

We are passionate about achieving breakthroughs in performance at all levels of an organization.

We are completely willing to base our success on your success – we stand behind and guarantee our work, 100%.

We care about those with whom we choose to work and foster long-term partnerships based on trust and performance. In return, clients large and small have awarded us with challenging work and repeat business.

Q: So what does Knowing Point® actually 'do'?

A: We always begin our work the same way. We listen to our clients – when they have something to say and when we ask questions. The better we come to understand your needs, the better we can determine how and to what extent we can provide solutions for you. We then co-create and implement a strategy for delivering those solutions. While the methods for driving results are broad in scope and highly flexible, we have a bias for identifying metrics and establishing measures of business results. These support the identification and implementation of improvement strategies and systems.

Knowing Point serves as your partner in business development and managing the challenges of complex change, inevitable in today's increasingly competitive business environment. We will help you to proactively direct your future by becoming a creative force in the change process.

Knowing Point helps organizations integrate business strategies and systems at the same time as the management and professional development of its people. We assist you in assessing your needs, visioning and strategic planning, goal identification and designing and implementing the solutions to accomplish measurable, sustainable results.

We do this by leveraging the common denominator that is the power of every effort – people. Our efforts enhance and develop your people’s capacity for success, both individually and in peak performing teams.

Q: How are Knowing Point’s® services delivered?

A: We deliver services by any of the following means, or combination of:

On-site services
• Assessment, data collection, training, seminars, presentations, workshops, meeting facilitation, and coaching
• We are available for global high impact engagements

Remote services
• Teleconferencing (with optional interactive web based support)
• Videoconferencing
• E-mail and traditional mail

Q: Can we afford to invest in Knowing Point’s® services?

A: The more appropriate question is “How much will we invest in ourselves and our future?” Your willingness to invest in strategies that will drive business results is paramount. With systems based on measurable results, your investment with Knowing Point is an investment in your success.

Q: What is Knowing Point’s® fee structure?

A: Our fee structure and service is flexible and can be custom-tailored to your budget. Our clients typically invest between $3,000 and $40,000 per month on business performance improvement initiatives. Consulting contracts are easily tailored to corporate budgets and needs. The investment for Knowing Point training programs and seminars is typically between $250 and $3,450 per person, dependent on multiple variables. It is our responsibility to provide you with global-class service and results, regardless of the size of your investment.

Q: How long are Knowing Point’s® typical engagements?

A: As we do not have a typical engagement, we have been contracted to provide short-term engagements, such as key meeting facilitation and project support, as well as long-term change management and systems integration projects. We take pride in creating results-driven long-term business relationships with our clients, demonstrating high Return on Investment, and providing continual value-add service.

Q: Do we have a Knowing Point® professional or a team dedicated to us?

A: When you choose to engage a Knowing Point Partner you are hiring an expert with extensive resources available to support you in the growth of your organization.

KNOWING POINT :: 205 Corey Pl., Huntington Station, NY 11746 :: TEL 888.402.0088 :: TEL 631.547.0002 :: FAX 631.547.9305 :: EMAIL info@knowingpoint.com