Situation: "Our executive team has sponsored a new initiative that calls for a major change in the way that work is done. It became immediately obvious that there is tremendous resistance to our efforts. This is a threat to the successful implementation of this new strategy. Our goal is to have our people embrace the change and choose to adopt the new systems. We want to establish a climate of cooperation and increase our people’s commitment to improvement, regardless of the change necessary."

Plan for change
We provide frameworks and strategies for each phase of the change process for effective implementation including where to begin, how to proceed, and how to move though transitions while minimizing disruption and risk.

Prepare for change
We provide the knowledge, skills and tools you need to increase readiness. With our experience, and your capability and commitment, you will achieve results in line with your expectations.

Implement change
We help you determine what changes are appropriate for your organization and decide how to best capitalize on them. We focus on assessing sponsorship, managing transition states, planning incentives, building consensus, and generating commitment to accelerate implementation and reduce surprise.

Situation: "Our existing vision, mission and values are not an accurate portrayal of our people’s behavior or level of commitment to our organization’s success. We’re losing employees to our competitors and the burn-out rate is alarmingly high. We have people who have quit yet haven’t left. Due to a lack of focus and commitment to a common purpose, we don’t have the buy-in necessary to create loyalty and stability. Our goal is to create a team-based organization, increase our employee retention and use differences/conflict to drive performance."

Situation: "Conflict, gossiping, and communication problems are becoming more common in our workplace. Our goal is to overcome personality conflicts, establish team-based business systems, and establish a common language that everyone in the organization can understand."

Achieve alignment on purpose
We provide methods for getting team members to share information, air disagreements, and buy into general purposes. We customize and orient our approaches to the tasks at hand, whether business analysis, strategic planning, new futures or optimizing new market opportunities. We integrate team development with technology implementation, mergers, organization and work design efforts.

Open new possibilities with constructive action
We help you promote the behaviors that strengthen teamwork, mutual respect and support and provide the tools to clarify roles and define expectations between team members. Teams can then focus on common concerns instead of individual agendas, channeling conflict into creative productivity.

Increase effectiveness through collaboration
We enable team members to differentiate between group and individual decisions. We offer guidelines on when to include others and how to tap collective creativity.

Situation: "Our management team is having difficulty keeping morale high while the organization is running lean and is under significant pressure to do more with less. In addition, we are struggling to create an atmosphere where our people don’t fear feedback, they ask for it."

Situation: "We are a business in transition from our past leadership to our future. We seem to be at a crossroads: tension and resentment are building and a crisis is on the horizon. There is infighting, triangulation, collusion and politicking threatening to undermine the successful transition of leadership and destroy the business."

Improving Teamwork in your Workplace
Knowing Point’s Teamwork principles help business leaders improve the effectiveness of their teams and make the organization more nimble and responsive to change. Knowing Point presents simple principles and guidelines proven to deliver results.

This overview includes real world examples and best practices from Knowing Point’s 25 plus years of guiding organizations through better, faster, cost effective change with teamwork and collaboration.

Please contact us for details and Sponsorship Information.

---

Collaborative Leadership: Leverage the power of involvement
The workshop develops essential skills and practical tools for fostering creativity and tapping into the wisdom of people within the organization. Through learning how to facilitate and design processes of involvement, commitment increases and team responsibilities become mutual accountabilities. The premise of workshop is that the role of leadership evolves. Traditional "top-down" approaches to leadership cannot support the skills, creativity and commitment needed for innovative solutions to complex problems. Leadership capacity needs to be dispersed throughout the organization. A single person can no longer be expected to provide all the necessary leadership functions. It recognizes that the power to change organizations resides in relationships rather than in one person.

---

Powerful Team Meetings: Use the power of teams at work to transform ideas into actionable results
Success in teams happens when there is a commitment to the facilitative process. Talented individuals become peak team contributors when they are involved and focused on decisions leading to business results.

If you are committed to transforming individual effort into teamwork that works, this seminar is for you! Knowing Point’s Powerful Team Meetings will provide concrete ways to help you maximize the outcomes of team meetings also:

• Learn how to use the key seven tools to build trust and deliver results
• Be better able to handle predictable challenges during team meetings
• Learn how to handle difficult team members and situations
• Understand how to keep meeting feedback out of the parking lot

Coaching the Workplace Within
One of the challenges faced by those being coached is that once the conversation starts, the rest of your life shows up. Many possibilities and dilemmas for both the coach and the individuals being coached can arise as the questions "what do I need to do?" and "who do I need to be?" are explored. The tipping point between personal and professional issues will ultimately determine if changes in behavior translate into sustainable business results. Come and discover proven ways to coach, support and accelerate human behavior change leading to improved business outcomes when barriers emerge from the workplace within.

Knowing Point’s Coaching the Workplace Within will present concrete ways to help you:
• Learn about four enduring coaching themes and what to do about them
• Discover how to use conflict in positive ways to promote learning and change
• Find out how to keep the focus on behavior and not personality
• Understand how to identity and handle issues beyond a supervisor’s reach

This overview includes real world examples and best practices from Knowing Point’s 25 plus years of guiding organizations through better, faster, cost effective change with teamwork and collaboration.

---

Moving Teams in Conflict to Results: Using Differences to Drive Performance
Teams under pressure to get results can be tough to work in and lead. The challenge is in moving beyond resolution to thriving on conflict as a driving force in peak performance. Come and discover proven ways to work with teams in conflict to get the job done.

Knowing Point’s Moving Teams in Conflict to Results will present concrete ways to help you:
• Discover unexpected sources of organizational tension and resistance
• Learn how to move beyond conflict to focus on performance
• Increase your ability to "see" opportunities to collaborate in service of results
• Take positive steps to control team conflicts, rather than be controlled by them

This overview includes real world examples and best practices from Knowing Point’s 25 plus years of guiding organizations through better, faster, cost effective change with teamwork and collaboration.